Autobahn BMW Reviews

Autobahn BMW Reviews

April 2017 Reviews

We’ve been using Autobahn since 2011 with GREAT!! Service/smiles every time.
Excellent service.
Great experience! Beautiful car. :)
Great service!!
I previously purchased 3 BMW’s from Moritz. This is my first Autobahn experience. Ken was great!
Dennis Buschbaum was very diligent and straight forward in helping me into my “3 BMW’s ” from Autobahn!
Great service!
All great!!!
Brandon and Ken are great!!!
Great service and smiles.
My wife and I had a great experience with Ken Osterloh and Brandon Lee was also great.
I love the Great Service and Deal! I will refer a friend to get a M3!
Daniel Lassiter did a great job – as did Rafael.
Paul & Aaron took great care of me.
Dennis was great.
Ben Morales makes the car dealing process so easy and comfortable. I could not imagine a person with a better personality for his position. He is amazing.
Ken is great!
I have worked w/Brian for sometime now, he is very proactive and provides excellent customer care.
We bought our first BMW here 15 years ago. Quality of service has only improved & is significantly superior to competitors.
Excellent experience – appreciate the low pressure approach on the warranties.
Excellent service & care James Whalen & finance guy Brandon Lee. Thanks!
Paul Grant was very helpful. Enjoy working with him. Our family loves BMW.
Great team! All very helpful.
Wonderful experience!
Dennis was one of the best salespeople I have ever worked with!
Repeat Client – All good. Thanks.
Very pleasant buying experience!
I have had a great experience. Brian has been great.
Very good experience. Ken wa very professional. Will love to do more business.
3rd purchase, see you in three years!
Service is the reason I drive all the way from Amarillo. Thanks!
Good process, as always.
Great experience!
Everyone has been very personable.
Thanks!
We love working with Brian Hodge – plan to keep coming here to him for our vehicles!
Always a wonderful experience.
Jmaes Whalen went above and beyond to get this car. Brandon Lee is professional as always.
This was a great car buying experience. Dennis was very helpful.

March 2017 Reviews

Loved dealing with you guys, incredibly friendly.
Fantastic experience.
Dennis was awesome throughout the process and Brandon was as well.
All have been great!
Ken and Brandon were and are top-notch!
Ken was very professional, fun, and patient! Wonderful experience.
I continue to select BMW as my car of choice because of the service and helpful manner they treat clients.
Great staff! Happy with this dealership & service received.
Wonderful place!
Dennis has been fantastic! A girl I work with just used him & sent me over – great referral!
Great service by sales rep & financing!
Great service as always! Thanks again!
Bought two cars X5 & X4.
Always a wonderful EXPERIENCE!! (and Brandon ROCKS!!)
Sale was great. Rafael & Brian were great!!
Outstanding professionals.
Love Ken! Has taken care of me for many years.
Prompt response to all questions.
Dr. Paul Grant was great to work with :)
Great service.
Great team!!!
Danny was awesome! Very helpful.
Everyone was awesome. Thanks James Whalen.
Autobahn BMW has always been great – don’t let anyone screw it up!
Great customer service.
Always a pleasant experience – from service (Mike Emery) to purchase (Brian Hodge).
Nice work.
Ken worked out a quick and attractive deal for me!!!
Always a great experience.
Great job everyone!
Great job Chad Chase!
Fast, easy, professional! A great team to work with!
Rachel was awesome!
The entire experience was very nice. Everyone was very nice and worked with us to accomplish our goals.

February 2017 Reviews

David was an excellent salesman. We had a great experience here and hope to use you again in the future.  The entire staff was personable. David, Brandon, and Ken were amazing. I was on the fence about buying but couldn’t leave without my car. Thanks so much.
Both Paul & Aaron were wonderful to work with! Keep them around :)
Danny Reyes & Jeff Valasquez were really great at customer service.
It is a pleasure dealing with Autobahn!
Love the snck bar.
Great Team!!
Ken and Brandon were both great!
Returning customer for a reason.
Wonderful experience! Thank you!

January 2017 Reviews

Appreciate the personal touch.
I’m very satisfied – Brandon is great!
I enjoyed working with you on my last car so I fully expect the same again. I know I’m not buying/leasing the top of the line BMW but you always make Holly and I feel like we’re your #1 customer and it means a lot to both of us.
Everyone was very responsive, helpful, and fair. Great experience! Thanks, James & Brandon.
Danny as the car salesman was awesome, and so was Brandon, financial consultant. Thanks.
Long-time happy customer.
The staff (Brandon) was very professional and provided excellent service. I love your service dept.

December 2016 Reviews

Excellent service from staff!
Dennis is very thorough and responds quickly. Brandon honest with all info. Move location to Plano!
This is the second car we have bought from here, and we would come back, and have recommended Autobahn numerous times!
Great service, great people.
Great salesman.
Chad is outstanding, friendly & easy to work with.
This is a great dealership!
Mr. Chad Barton made the purchase process very pleasant and efficient. He is very knowledgeable professional, helpful, and polite…an asset to your dealership/organization.
Dennis was great to work with…very professional.
Working with David Powell and Brandon Lee has been a wonderful experience. I would highly recommend them.
Gary & Brandon were excellent!
David Powell is an excellent sales person. He made us feel welcome and his is very knowledgeable with your BMW car products. Brandon Lee helped us make the paper work easy, breezy. He made it comfortable to complete the paper work. Big Thanks.
You have selected some outstanding individuals to staff the store. It is the major reason we keep coming back.
Perfect experience.
Outstanding service as always!
Thanks for making a deal with us that we liked. I came all the way from North Dallas to close the deal. Very helpful & friendly dealership!
Chad is amazing in his demeanor, customer service, and prompt responses. Great job Chad!
We are lifelong BMW drivers and Autobahn is our home base. Always wonderful service – Chris Stoker, David Powell, Brandon Lee

November 2016 Reviews

Great job by everybody.
We have continued to return to Autobahn for our last 3 vehicle purchases due to ease of doing business. James (sales) & Brandon (finance) were great!
Absolutely GREAT service! Brian was amazing Brandon did a wonderful job with all the financing and related options.
Great service; Friendly staff. Ken our sales guy is awesome.
Very efficient and great customer service from all the guys I worked with
Really appreciate you guys. Make buy/sell a real enjoyment. Brian is A++. Your delivery person is also a real winner!!
Chad Barton is great.
Great buying experience – as always!
Ken was great.
Always a great experience whether buying or getting service! Brandon Lee, David Powell, Charlie Smithson are my favorites.
James Whalen is awesome, the best salesman ever.
Great sales & finance manager! Love Autobahn!
Everyone was very helpful and friendly.
A wonderful experience!
Great service!
I had a very pleasant experience. Will recommend to all my friends.
This is my fifth BMW and Chad Barton has made purchase experience better than my previous 14 vehicle purchases.
Great customer service.

October 2016 Reviews

I am overly impressed and very much pleased with the experience I have had. I LOVE the customer service. Everyone is so friendly and helpful! :)
Great friendly service
Dennis is a wonderful contact. Buying my 2nd car from him and plan to continue
Chad was great – knowledgeable & helpful! Easy purchase!
Prompt attention by all staff. Very responsive service representatives. Highly informed sales and lease professionals.
Outstanding experience. Very friendly and knowledgeable staff. Couldn’t ask for a better experience.
Great experience! Ken and Brandon were very helpful!
Great job – Brandon & James – this was my best car experience ever.
Used text message – very prompt.
Great service, Brian & Brandon were excellent!
I really appreciate all that Brandon does for me each and every time. He is why I keep shopping here :)
Great customer service – sales & your service dept. I’ve enjoyed working w/David Powell for the last 5 years and I am delighted to have him in sales!
Your dealership presentation is superior and your staff is easy to work with, keep it up!
I bought my previous car here 10 years ago. Came back because of a decade of very positive experience!! Thank you
Outstanding customer service would recommend to anybody!
Chad was extremely customer orientated. Great customer service.
James & Brandon were outstanding! Made it super easy! Love my car!
Thanks Chad for everything/good job.
Danny our salesperson was very professional and he has great communication skills. Also, Brandon was very informative and customer friendly. Both of them made purchasing fun. Thank you.
Chad Barton is the Bomb!
Friendly staff – great service, Chris Stoker.
Great, fast service by Ken! Amazing.
David & Colt made our experience very easy!!!
I appreciate Autobahn for working with me on the price of the car so that I could buy another vehicle in Fort Worth.
All are very responsive and professional.
Chad does an amazing job!
Made the process very easy!
Loved the staff. Got me excited about the whole process.

September 2016 Reviews

The people that we dealt with here are awesome!
Chad made the process very easy and painless. Great service!
Service guy Mike – terrific; Ahmed – extremely helpful.
A pleasure doing business w/Autobahn BMW!
We love Chad!
Wonderful to work with you all!
Very easy deal, great experience.
Great experience-quick delivery of new vehicle-Thank you.
Excellent client service!!
Emery is outstanding! His willingness to go above and beyond is a wonderful trait!
Wonderful service, loved by the whole family.
Brandon Lee has always provided the best service as a client advisor and financial manager. Don’t let him go!
Sincerely appreciate Chad & the experience.
Brian Hodge is a superstar! We had 1 phone call and the rest of the deal was done over text.
Excellent service and very professional. This is our third vehicle to purchase or lease from you. Thank you!
Ken was very patient and professional. I appreciate his approach. Thank you.
Been working with your dealership for a few years. Service and all dealings is always good and beyond what I expect.
Our experience with this BMW location has been outstanding. David Powell was very good to us and made our car buying a very fun & exciting experience. And it was very easy and fun to work with Brandon in financing.
Great service!
Aaron has been very helpful during our entire Euro delivery process.
James W. is awesome!!
Chad is an excellent salesman. He went above and beyond.
Everyone here are awesome!
Thank you for good service!
Good Job!

August 2016 Reviews

Great experience – everyone is so very nice.
Professional service all the way through – wife wants one in the future.
Great customer service.
Great job! Staff did a wonderful job.
Mr. Bell and Mr. Keller are very professional with customers.
David and Brandon were great. Easy to work with, knowledgeable and available.
David Powell is a very good sales person and I would recommend him to others for car sales.
Great job!
Enjoyed working with you!
Always an awesome experience! Love you guys!
Always good service at time of sale and service.
Great employees!
Dennis is great!
The Autobahn sales and services department are always great! Especially Gary Walker and Karla Rodrigues. That’s why we always come back since 2003.
After 15 years of being a client, I would not dream of buying a car elsewhere! Super!
My wife loves David!!
Brian is awesome!!!
Chose this dealership because it is a Christian family owned business!!
Great Service.
Danny was very helpful.
Brandon is awesome!
Jerry Christianson is great.
David Powell provided excellent explanations on the SUV’s that we were interested in. He was very attentive with our concerns.
Chad is very professional. It was a pleasure working with him.
Chad did an excellent job helping me become a part of the BMW family, easy, straight forward, and efficient.
Chad has been really helpful and upfront about the features of the car and pricing. We enjoyed the experience.
Love working with Ken Osterloh & Brandon
Excellent customer service all-around! Thank you!
Great service.
Everything went great, excellent service!
Great experience! Long time customers, always a pleasure! :)
Excellent, smooth service – start to finish :)
Easy experience.
Dennis did a great job. Got the deal done and was very transparent.
Thanks for such a great team of people who have been helpful to us since we moved into the area in 2010.
My first time to buy BMW – Brandon Lee & James Whalen were wonderful to work with – love the car
Land Rover & BMW representatives were all interested in helping me, great service!
Thanks for everything.

July 2016 Reviews

Best experience ever period! Thanks
Brandon, Dennis & Chad were absolutely awesome!!
Customer service is amazing.
Dennis B was excellent. Provided excellent service for the sale. Brandon was professional and friendly.
Great customer service.
Thanks for allowing public to walk your lot on Sundays.
All of your staff were informative, helpful, and knowledgeable. We will be back :)
Always have a great experience here – both sales and service. This is our second purchase from Brian Hodge, he’s the best!
Easy buying process – did everything from my couch. Brian H. provided great service.
Excellent service
Is a great group here! Have enjoyed both of my purchases at your dealership.
Second vehicle with Brian. Great both times.
Bill did a great job selling me the car and Mark did a great job in finance.
Bill did a great job. Brandon explained everything very well.
Everyone we dealt with was very friendly and professional.
Fantastic salesman – Ken O.
Great experience! Everyone very helpful and friendly.
I will always buy my car from Ken. He is so sweet and kind and makes it a lovely experience. This is my 4th car purchase from Ken! He’s the best.
Personable service from the moment we called & met Aaron – then introduced to Ken and wrapped up w/Brandon
Previous BMW of Arlington customer with Ken. My cousin is an employee of BMW of Arlington.
We originally shopped at the Dallas location because close to our home, but had a much better experience with Ken Osterloh!
Being a CPA firm partner, I have bought 10 cars from Autobahn. The reason is a very professional staff that is easy to work with.
David Powell was great!!
David really made my purchase an enjoyable experience. I’ve never said that before when purchasing a new car.
Great customer service all the way around
Great experience!!
Great team-good people-trust them completely perform whatever they say they will do.
I’ve always had excellent service with everyone here. Would absolutely recommend this dealership to everyone I know.
Like the easy system of buying a vehicle
Third lease on a 328I – still loving it partially due to customer service – Brandon A++
We appreciate Danny & Brandon’s assistance. Quality service.
Wouldn’t go anymore else for my vehicle needs!
Chad is awesome as ever. Will never use anyone else.
Excellent! Easy process to get my car! Thanks!
Great job!

June 2016 Reviews

Another great dealership experience.
Brian was extremely knowledgeable and straightforward in offering a very competitive price. I am recommending your dealership to everyone I know.
You have a great team of associates!
Danny came in on his day off to allow me to test drive with my husband who wasn’t able to come the next day. Everyone I worked with were friendly and professional.
Good guy.
Very pleased with the total service and sale. Will be a repeat customer.
All went well, thanks!
Happy with the service.
Excellent service.
BMW is good brand. Have enjoyed owing one. Autobahn gives great service!
Salesman was extremely knowledgeable & helpful.
All good, everyone treated us like royalty.
Fantastic service from Dennis and everyone.
Thanks, dear friend Chad Chase!!!
Very impressed with David Powell our sales professional who was very straightforward & handled our deal in a fair manner & did as he promised.
Smoothest experience I have ever had.
Eighth BMW from Autobahn, beginning 1987!
This sale is 100% attributable to James.
Great work – a pleasure being in business with you!
This is my 4th vehicle from Autobahn. Great experience every time! Special thanks to Brandon & Ken for our latest purchase.
People were great, sales & finance
Ken is “spot on”, Charlie in service is “spot on.” I’ve been with Classic for over 15 years. Now I do business with Autobahn!
Too easy to buy a car!
David is awesome and super-responsive.
Keep up the good work and customer service!
Been a customer & will continue to be; also referred several customers; Great staff & experience with Aaron, Brandon, James, Richard (service) and Mark (service).
This is the best BMW dealership in the metroplex. Thank you for not gouging customers over MSRP.
Love your dealership and all the folks here!
Brian Hodge was amazing to deal with!
Appreciate the European delivery assistance – Easy & quick.

May 2016 Reviews

I wouldn’t buy another BMW without Jimmy. He is the best salesman you have here!
Great experience!
Danny is well informed on BMW Cars. Very nice and direct and patient. Great guy!
Everything was great!
The sales was excellent when my bank messed up payments they made sure I had a ride until could pick up the car.
Service Dept. is outstanding – Chris in sales is also outstanding.
Great service!
Fabulous, Thank you!
Customer service very strong!
Very good customer service.
Great customer experience. Guy was focused on my needs and offered excellent options for me. Great team!
Really helpful and professional.
Very helpful – great experience so far.
Very smooth process!
Very friendly environment & efficient team!
This is my 4th BMW: Guess I am happy.
Brian Hodge did an outstanding job working with me on this purchase. He made it very easy.
Awesome!
Phenomenal service via Ken Osterich and Brandon Lee
Great people!!
Process transparency is a plus!
Great cars. Jerry & Mark were definitely helpful and low pressure!
I am on the board of directors for the Dallas Marathon. We are looking forward to working with you guys as our title sponsor.
You are lucky to have Ken on your team. He’s awesome!
James is great!
Excellent efficiency from your staff. Looking forward to returning to Autobahn’s quality service.
Dennis & Gary & Chad & Brandon were very helpful.
Everyone has been wonderful!
Excellent service all around!
Great experience. My wife feels super happy!!
I am so glad that there is still a car dealership that has customer service – Thank you for caring for your clients.
Everyone was wonderful.
Extremely pleased w/quick & efficient processes and team. Thank you!
This is the ninth purchase my family has made with Autobahn.
Great experience! Very proactive.
Great job again Brian Hodge!!!
The staff is extremely trustworthy (intuitively assessing).
Chad was awesome! Thanks guys. David was awesome also!
Danny was absolutely incredible… because of him I will come back within a month to get an M4 after I got my wife a X3. Great staff!!
Excellent – Brandon was the best. Excellent – David Powell. Bill – excellent. All great, thank you
Great experience. Better if we win the Jaguar.

April 2016 Reviews

Pain free experience.
Very easy process. David extremely helpful. Great selection.
It was a very pleasant experience. David Powell is a very knowledgeable young man.
Brian Hodge is awesome!!!
Thank you.
Gary and James very helpful. Smooth transaction.
Very Pleasant Experience!
Thanks for hassle free experience. Nitpick: wish maintenance visits did not require appt.
Thank you for the excellent service with all involved.
Easy purchase!
Excellent sales experience & excellent sales staff. Looking forward to enjoying my new car!
Outstanding!!!
Everyone treated our family like their family. Thank you for another great experience.
I’m from Austin. Being remote and I just called Brian couple of times and he worked out everything. Totally excellent. I wil definitely recommend it to others.
Great service!
It is always a great experience working with Autobahn BMW!
Bill was extremely helpful (and quick) to locate the car I wanted with all the options I was looking for.
Gary, Danny, and Brandon were all very helpful and friendly. I enjoyed working with them.
Friendly, competent, and simply good people who make you feel welcomed and valued.
James is excellent!
Great, quick, easy, process
Jimmy did good service and did the deal in less than 8 minutes
Great team! :)
James Whalen is why I’m a returning client.
This was the easiest most pleasurable car buying experience. David was awesome. I usually dread this process. :)
This is our 12th car purchased from Autobahn. All 12 experiences and service have been excellent.
Excellent customer service and timely responses.

March 2016 Reviews

Service has always been excellent and as good as expected.
This is our 2nd purchase with your dealership. We have worked with James Whalen each time. Great guy! Great dealership.
Everything was pretty easy.
James was great.
Thank you for being so very patient, accommodating, and friendly! Loved the customer service and will be referring! :)
Superb people at all levels to deal with…
Had a great buying experience. Thanks to David and Brandon for making the process smooth!
Keep listening to client concerns.
David Powell did a great job working with me on this sale.
Brian is excellent. Looked at Volvo XC90, Porsche Cayenne, then found BMW on the way to VW.
All of the staff was excellent to work with!
Amazing!!
Brian was super quick and beat other dealers on the initial quote.
The least amount of time buying a car – excellent.
Outstanding job working with you.
Service was awesome! James and Chad were both great.
Autobahn has the best and most honest service department in North Texas!
Scott Ashbrook was excellent.
Great, pleasant buying experience. Will recommend Jimmy Featherston and Brandon Lee.
David Powell was excellent. Excellent customer service and communication. Very knowledgeable!
Great crew you have working for you. Ben Morales and John Ulmer.
It was an amazing experience! I’ll be back!
Danny was very professional and helpful.
All good.
Great!
Jimmy is excellent. He goes above and beyond. That’s why I only do business with him.
Chad is an awesome representation for the standard all of your employees should strive for!! Had it not been for him, this deal would not have happened.
Jimmy and Gary were a real pleasure to work with.
Good service.
Great service. Thanks.
Superb salesman and service!
I am so proud and privileged to have represented Autobahn for 30 years this year!!
You have a great dealership and employees.
Always great service, knowledgeable.
Not sure whether I like the cars or the dealership better but both are excellent. Thanks
Great team – well done.
Customer Service is #1 and we’ve been back as returning customers.

February 2016 Reviews

Aaron & Jeff were great to work with. Very easy selection & transaction process.
Brian and Jimmy are great.
Perfect!
Whole process easy as pie.
Good sales & finance process.
As usual Dennis was awesome to deal with. Now I’m looking for a BMW for myself. Brad was great & very informative as well.
Very nice and helpful.
Excellent experience.
Brandon and Scott worked really hard to get us the car we needed. We have some credit challenges and they were great. We will definitely return again in the future.
Chad is killing me with the extra warranties but I needed it.
Brandon always very helpful assisting us with BMW purchases; excellent explaining process. We also depend on Chris for service. Both outstanding. Enjoyed working with Brandon and Brian.
Be more proactive in meeting – talking to customers. Once Bill, Brandon, and Gary came into the picture, it was an amazing buying experience.
Hello & Thanks! I will never buy a BMW from anyone else.
Gary Walker and James Whalen are awesome!
Buying experience was great!
I will never go anywhere else.
Gary is terrific!
Helpful.
David is the man.
Very simple – Brandon Lee is professional, easy to work with. James too – a pleaseure. I feel great about what I bought and where I bought. Excellent!
Jimmy did a great job with follow up & ordering our vehicle. Thank you!
Scott Ashbrook did a professional job and was a pleasure to work with.
He worked for me on his day off.
Great culture!
Brandon Lee was amazing to work with and I will refer you guys to anyone I know looking to buy or lease. I will buy/lease here when my lease is up.
James and Brandon were very helpful!
Customer experience was great from everyone.
We live in Dallas but still drive over to Fort Worth because of our experience with Brandon Lee.
Appreciated the answers to questions on financing/lease.
Brandon Lee and Jimmy Featherston are Amazing!
Jeff & Brandon did great work. Thanks so much, Chad.
Great customer service; have worked with Brandon Lee for years! Jimmy helped this time – great experience with both!
Very professional service. Not pushy! Love that!
Dennis & Brandon are phenomenal at their craft! Vehicle transactions at Autobahn BMW are the best imaginable! I am a loyal Autobahn BMW customer because of them!
Fantastic, easy transaction and service
Great experience dealing with Jimmy & Brandon. Glad I called from way over east of Dallas.
Great service, appreciate the dealership & team!
Always a great experience overall, especially on service every time we need anything.
Your sales people followed up while another BMW dealership did not.
I am happy!
James Whalen did an excellent job of taking care of us
David & Brandon are the best!

January 2016 Reviews

Got the best deal by Brian!
Actually overall experience is phenomenal. Thank you Antonio!
Dennis was a great person to work with. We like the fact it’s a family owned business. Dennis was flexible and answered all our questions and concerns. He deserves Salesman of the Month! Finance dept. was seamless.
Your great!!!
Everyone’s awesome.
Ashley and Chad were very helpful during the buying process.
When I asked the sales guy why BMW was better than Volvo he did not bash on Volvo but explained why BMW was a superior vehicle.
Jimmy Featherston is a wonderful salesman and person. Brandon Lee great to work with. Received blessings from both!
Dennis did a great job. Found me a car that was not readily available at most dealerships.
Easiest experience buying car!
I would like to say that the service was great. Great communication and very helpful. I enjoyed the service! Thanks.
David Powell went above and beyond to make this purchase happen! Kudos to Chad Barton for his professional and honest approach!
Sales rep (Ashley) was very informative and pleasant. Highly recommended!
Always have great experience, 5th time buyer!
After our X1 purchase we had to return! Brandon gave absolutely best treatment ever!
James & everyone at Autobahn are always extremely professional & make the car buying experience easy!
Good experience. Genius was understandably very knowledgeable!
Ray, Brian, & Brandon were an excellent team to work with, made my BMW lease process a breeze.
I’ve worked with Jimmy twice now. He’s very professional and kind. I’ve enjoyed working with Brandon today as well!
Everyone from sales, to the “BMW Genius – Sam” to Brandon Lee – they were all absolutely wonderful!
I appreciate the professional service and excellent care I always receive.
Appreciate the online pricing – no nonsense.
Very good service – so far.
James has been wonderful. He is knowledgeable and most pleasant.
Brian and Jimmy are great.
Great service again & again! James & Brandon went above & beyond.
You guys have a great ownership experience. I will be back. Love you guys!
Always a pleasure to work with Chad Barton through Autobahn.